Presentation Title: “From Chaos to Clarity: Mastering IT Help Desk Tickets and Inventory Control”

From Chaos to Clarity: Mastering IT Help Desk Tickets and Inventory Control
Summary

This won’t just be a presentation—it's going to be interactive. We’ll walk you through real-world examples, demonstrate key features of One to One Plus, and share stories from other school districts that've made this shift. By the end, you’ll walk away with practical strategies for your district.

Description

Managing IT help desk tickets and inventory control in K-12 schools is often a juggling act filled with inefficiencies, missed deadlines, and constant uncertainty. In this interactive session, we’ll explore the most common pain points that technology teams face, from tracking devices to resolving support requests. Attendees will discover how One to One Plus provides a unified solution that brings clarity and control to the process. Learn how to simplify workflows, gain real-time visibility into inventory, and empower your team to do more with less. Whether you're drowning in spreadsheets or struggling with status updates, this session will offer practical strategies and tools to move from chaos to clarity.

Our goal today is simple: We’re going to show you how to replace the chaos with clarity. By the end of this session, you’ll have a clear understanding of:"
1. The common pain points that keep technology teams stuck in chaos.
2. What clarity really looks like for K-12 IT teams — and how it can transform your operations.
3. How One to One Plus can help you simplify workflows, track inventory in real time, and manage tickets with ease.
This won’t just be a presentation — it’s going to be interactive. We’ll walk you through real-world examples, demonstrate key features of One to One Plus, and share stories from other school districts who’ve made this shift. By the end, you’ll walk away with practical strategies and a clear next step for your team.

Approval Status:
Unapproved
Date Submitted:
March 14, 2025
Category:
K-12 Technology and Innovation
Audience:
  • Information Technology Staff
  • Supervisors, Managers, Directors
Topics/Keywords:
  • technology management
  • technology
  • asset management
  • inventory management
  • parts management
  • inventory control
  • help desk
  • work orders
  • MDM integration
  • SIS integration
  • payment integration
  • maintenance management
Presenter(s):
Brian Hinson
Director of Sales and Marketing
One to One Plus
First Name
  • Allyson
Last Name
  • Sanchez
Job Title
  • Sales Development Representative
Organization
  • One to One Plus
About the Presenter(s):

Brian Hinson is a seasoned professional with over 30 years of experience in the K-12 education sector. Throughout his career, he has been dedicated to developing and implementing software solutions tailored to the specific needs of the K-12 space. His expertise lies in creating systems that not only streamline processes but also deliver significant cost-saving benefits. Brian possesses a deep understanding of the unique dynamics of the public sector, empowering districts with useful solutions.

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