Management and Leadership

CIO by day, Cop by night: Dealing with stressful users

For six years, I was a university CIO during the week and a Reserve Police Officer on the weekends. I learned that great officers can deescalate high-stress or confrontational situations…

Authentic Communication Development for Leaders

During the first 15 minutes Shaan Rais will engage the crowd colorfully in vivid descriptions of what true authenticity is and how it translates to effective communication in the workspace.…

Managing Technical Experts, or Secrets to Leading Geeks

Management courses teach a “one size fits all” approach, but IT specialists are a unique blend of individuals. Technical geeks are revered for their technical expertise, typically by those who…